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Unify all support conversations (and related orders) to accelerate growth through happier customers.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing eCommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.

  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
  • Get full customer context before answering, with order and conversation history
  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view
  • Improve your support: Track team activity and support metrics on live dashboards
  • Instantly answer shopper questions with self-service menus — no agent required

Announcements

Try Our App Try our app, click here to be directed to the Shopify app store

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1 Review for Gorgias Helpdesk & Live Chat

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Nathan Lomax

3 Reviews

An excellent app, a true leader

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5.0/ 5

Gorgias is the number one helpdesk app for Shopify and here at Quickfire, we are huge fans. It has a fantastic suite of tools that allows you to pull together all lines of communication when it comes to WhatsApp, Messenger, email all into one central ticketing platform. They are steps ahead of other customer service tools and we use it 99.9% on the website we build. Highly recommended, speak to Neil and the team.

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  • ££££
  • Price Range $10 - $900
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Additional Details

  • Development Store:No
  • Works With:Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations
  • Multilingual:No
  • Free Trial Available:No
  • Free Option Available:No
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